National Building Contractor

Client Name: Chalcroft Construction Ltd

Business Type: National Building Contractor

Pre Uptech Situation: Network problems / No dedicated IT person / Mixed operating systems

As a rapidly growing construction company, Chalcroft Construction Ltd needed immediate and flexible support. As they were breaking into new markets they realised the importance of IT and the efficiencies that it was giving their business. When Uptech engaged with Chalcroft they were growing at an immense rate and wanted to concentrate on their core business and let someone else worry about the IT.

Uptech Solution: Outsourced IT department assisting internal IT department

Uptech deployed a Business Server solution providing a file storage and e-mail facility at the UK Head Office. It provided central storage for all company data making it auditable and manageable. Users at the site noticed increased efficiency and were amazed at how much time they were saving just by having a modern computer network. Network faxing and desktop e-mail speeded up communication and allowed people to respond when they were able to. The online calendar resolved the diary sharing issue and the Financial Director had a control on IT spend across the organisation.

Within weeks remote access was available at all sites allowing the whole process of communication to be revolutionised between branches with the additional benefit of management to remotely work.

All software licensing concerns had been resolved, a Tape backup solution was deployed and Uptech support the whole company’s computer requirements.

Resulting benefit: A Blackberry Solution has enabled users to collect their e-mail wherever they are, speeding up the communications process within the organisation. Building upon an existing platform has reduced investment yet resulted in yet further benefit.

The remote support centre facility offered by Uptech has reduced on-site visits by 70%.