CJC Transport Consultants – Case Study

Posted July 14, 2021

Carl Crysell is the Managing Director of an exciting business called CJC Transport Consultants. Having spent many years working as a driver and Transport Manager, Carl set up CJC just over 12 months ago. CJC offers Bespoke services to small and medium businesses that run a Transport Department, but for those who Transport is not their main business. Working within Haulage, Utilities, and the Farming Industry, CJC helps these businesses become compliant with the legal side of running transport.

Carl makes sure he gets to know a business and how it works, as well as running a personal service. The services cover training and support for both freight and Passenger industries. CJC works with smaller businesses, who have a lack of knowledge around the requirements and the need for being compliant.

Carl and James met through the power of LinkedIn and had a number of meetings around what they both do, and their pasts. Whilst having these discussions, Carl had the dreaded blue screen of death on his laptop. He reached out to James, who organised for one of the Technicians to have a look at what might be needed. The SSD was unfortunately no longer functioning, but the Technician was able to see that it should still be under warranty with an Electronic Retailer. Carl spoke to them, who organised for them to collect it from Uptech, replace the parts, and return it to Uptech.

When this happened, Carl was not able to access any data, and it showed the need for a more resilient system, to get the security and data protection set up. Previous to this, Carl was either googling it or doing his best to get by.

In working with Uptech, CJC has got their email and domain switched to Microsoft 365, a backup solution in place, Advanced Antispam, and Business Office. Also, Carl opted for a fully managed service, as this gives Carl the chance to use Uptech as his very own IT department, for one fixed monthly fee and making sure his data is secure, with all of the Security tools from Uptech.

By working with Uptech, The process that has been put in place has gone hand in hand with CJC achieving ISO 9001. It has made them much easier. It has also made life easier by meaning all the files are accessible from Carls Tablet when on-site, as well as on his phone and Laptop.

Carl believes he is much calmer about IT now, as he has someone at the end of the phone he can trust to work with, and he knows that there is a plan in place should the worst happen, and his laptop blue screens again.

In Carls words ‘I have been really impressed, from talking with James to working with Dylan who has the patience of a saint, as when dealing with a worldwide name to get access to my domain, Dylan dealt with all of that without issue, no matter how hard they made it.

The team has been superb, helping me with folder structures and getting the most from my IT. I was concerned about moving to a Managed service, and the costs, but you get what you pay for. I am getting top service and support, and the price is right. Everything is covered, instead of paying £000’s when things go wrong.’

This is only the start, as Uptech and CJC look to work together for a long period of time, support each other as they grow.

CJC Transport, IT Support, Norfolk, Testimonial

 

For information on how Uptech can help you feel like this, Arrange a call now

CJC Transport, IT Support, Norfolk, Testimonial

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